TERMS AND CONDITIONS
Please take a moment to read the 4Paws Outdoors Terms and Conditions of business. By delivering your dog into our care you agree to be bound by these Terms and Conditions.
If you have any questions regarding the Terms and Conditions, please don’t hesitate to contact us.
In these terms and conditions unless the context otherwise requires:
1.1 “4Paws Outdoors” is the trading name of Laura Markey who operates as a sole trader.
1.2 “the Owner” means the individual who has authorised the booking.
1.3 “the Website” means the 4Paws Outdoors’ website at:
1.4 “the Agreement” means the daycare/boarding agreement between 4Paws Outdoors and the Owner.
2. Conditions applicable
These conditions apply to the agreement between 4Paws Outdoors and the Owner to the exclusion of all other terms and conditions.
3. Charges and Payment
3.1 The boarding/daycare charge is the amount agreed between the Owner and 4Paws Outdoors.
3.2 Boarding clients must pay a non-refundable deposit of 50% of the total cost of boarding at the time of booking. The balance is to be paid upon delivery of your dog. Payments may be in cash or via bank transfer.
3.3 The deposit shall be accompanied by a copy of official identification such as a driving licence or passport.
3.4 In addition to the boarding/daycare charge 4Paws Outdoors shall be entitled to charge the Owner:
3.4.1 Any veterinary charges reasonably incurred by 4Paws Outdoors for the benefit of the Owner’s dog while it is in 4Paws Outdoors’ care.
3.4.2 Any veterinary charges reasonably incurred by 4Paws Outdoors as a result of damage done by the Owner’s dog to any other animal in 4Paws Outdoors’ care.
3.4.3 The cost of any repair/maintenance charges caused by the Owner’s dog to 4Paws Outdoors’ premises/property during its stay which exceed those considered fair wear and tear.
3.4.4 The purchase cost of any additional food/sundries reasonably required by the Owner’s dog during its stay.
3.4.5 Collection and delivery charges at 4Paws Outdoors’ current rates where necessary.
3.5 Daycare clients should drop off their dogs between 8-9am and collect their dogs between 5-7pm. A late collection fee of £25 is payable for collections after this time unless arranged by prior notice.
3.5.1 Should payment not be received in full by the day of collection, cash payment will be required before the animal/s can be removed from 4Paws premises. Any additional days the animal/s are held will be chargeable at the normal rate.
3.6 In the event of non-payment by the Owner 4Paws Outdoors reserves the right:
3.6.1 to terminate the agreement forthwith without notice and,
3.6.2 to charge interest at the rate of 10% of the total per day.
3.6.3 to take action through the courts or otherwise for recovery.
3.6.4 to retain the Owner’s dog until payment in full in received and to charge at the standard rate for any additional days the dog remains.
4.1 In the event that the Owner fails to collect his dog and should we not receive contact from the Owner for more than 14 days from and including the date of collection we reserve the right to treat the dog as legally abandoned and rehome it accordingly.
5. Owner’s Undertaking
The Owner hereby agrees and undertakes with and warrants to 4Paws Outdoors:
5.1 that they have full power to enter into the agreement without the consent of any third party.
5.2 that their dog(s) has/have been vaccinated against distemper, parvovirus, infectious hepatitis and leptospirosis, and that such vaccinations remain effective at the date of the agreement.
5.3 that if their dog’s vaccinations need to be renewed they will be renewed no less than 10 days before any stay is scheduled.
5.4 that their dog has received regular flea and worm treatment and that such treatment is current at the time of boarding/daycare.
5.5 that their dog has not at any time attacked any human or animal.
5.6 that 4Paws Outdoors has full discretion to engage the services of a veterinary surgeon and authorise such treatment as may be required to treat any medical condition appearing in the Owner’s dog while it is in 4Paws Outdoors’ care.
5.7 that they will indemnify 4Paws Outdoors against all costs, claims and damages arising from care of the Owner’s dog by 4Paws Outdoors.
5.8 that they will collect their dog promptly at the end of its agreed boarding/daycare period and at that time pay any outstanding charge.
6. 4Paws Outdoors’ Undertaking
6.1 4Paws Outdoors hereby undertakes with the Owner to take reasonable care of the Owner’s dog during the period of its boarding/daycare at 4Paws Outdoors’ premises.
6.2 Any claim for damages arising out of an alleged breach by 4Paws Outdoors of the above undertaking shall be to the current chattel value of a dog of the same breed as the Owner’s dog, without regard to its pedigree, or to the sum of £200 whichever shall be the less.
6.3 4Paws Outdoors shall not, in any circumstances, be liable for any consequential, indirect or incidental loss, damage, cost or expense whatsoever.
6.4 Notwithstanding any contrary provision or rule of law, the burden is on the Owner to prove any alleged breach by 4Paws Outdoors of the above undertaking or any other obligation, and that such alleged breach was the cause of any alleged loss or damage, and the nature and extent of the loss or damage.
7. General Conditions
7.1 All bookings are subject to an initial free meeting between 4Paws Outdoors and the Owner.
7.2 The Owner must provide to 4Paws Outdoors before boarding/daycare evidence of a current vaccination record. 4Paws Outdoors reserves the right to refuse admission without this.
7.3 4Paws Outdoors reserves the right to refuse admission to dogs with contagious or infectious conditions such as but not limited to: eye, ear or skin conditions, gastric upset or kennel cough.
7.3.1 Should we find evidence of flea or worm infestation while the Owner’s dog is staying with us we reserve the right to treat the Owner's dog with Advocate or a similar product and pass the cost of the treatment onto the Owner.
7.4 4Paws Outdoors reserves the right to use photographic stills taken by 4Paws Outdoors of the Owner’s dog whilst the dog was in 4Paws Outdoors’ care.
7.5 4Paws Outdoors provides high quality food to all residents. Should the Owner wish their dog to eat a specific diet this must be supplied by the owner.
8. Entire Agreement
8.1 This agreement constitutes the complete and only agreement and understanding between the parties.
9.1 No variation of this Agreement shall be valid unless it is expressly agreed in writing between the parties and specified to be a variation of this agreement.
10. Governing Law
10.1 This agreement shall be governed by and construed in accordance with English law. Any dispute arising from or in connection with it shall be determined by the courts of England and Wales.